| 1 | Match the holder name | Compare casino profile and payment owner. |
|---|---|---|
| 2 | Check the funding source | Use the actual bank, wallet or card owner record. |
| 3 | Stop on a mismatch | Do not edit identity data or retry through another person's method. |
| 4 | Request the permitted route | Ask support how the original funds will be returned or verified. |
- Are third-party deposits permitted?
- Current policy says no.
- Should profile data be altered to match?
- No.
- What should support confirm?
- The permitted return or verification route.